We stayed only 2 nights because our time share ran out and I am glad it wasn't any longer. The hotel lobby and restaurants are rather nice and the food was good. The rooms are another story. The beds are so hard; it was like sleeping on plywood with a blanket on it. In the bathroom they have ceiling light covers that move when the door is opened and you can see pipes, insulation and spider webs etc. We called for an extra towel and soap on 2 different occasions.
It took 45 minutes to bring the towel and the soap never showed up at all after calling 3 times I gave up. The pool had cups and leaves and paper napkins etc. in it and looked like it hadn't been cleaned for days. We opted not to even go in there. I've got to admit the restaurant staffs were great but the hotel staffs need customer service training or better management. We also had friends that stayed here one night and they had more trouble than we did.
The wall behind the hair dryer had obviously caught fire and didn't work among other things. I would never stay here again! There are plenty of places that would treat you a lot better.
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