Tesoro Resorts Cabo San Lucas, Mexico

Testimony

This hotel is a all inclusive hotel. All you can eat and drink of low quality food and drink. The beer is on draft and served at 60 degrees via dirty tap lines, the tequila is served out of 1 litre plastic jugs, and the food has cost me 2 of my sick days upon return to Los Angeles. There was a guy outside of my room in the hallway throwing up all night. I called the front desk to call security and they did nothing. He was there for 3 hours.

They were over serving people (20ish) who figured they should get full value of the "all inclusive" hotel. Upon my check out I asked to speak to a manager, they told me he would be in at 9am. I waited till 11am and he still had not shown up. A hotel with over 200 rooms and no manager on duty to talk to. This sounds impossible to me. My wife and I checked out and moved to another hotel. To add insult to injury the changed me for the next night because they have a 7 day cancellation policy.

I got no discount for the guy heaving outside my room and was charged for an extra night. I finally got to speak to Angel the manager, he told me Sunday was his day off and takes it up with my credit card company.

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